There has never been a more important time to activate or accelerate your customer program. But how do you do this in the face of a crisis and constant change? What should you look out for? What are the pitfalls? And how do you effectively engage customers - and acquire new ones - in uncertain times?
COURSE DATES & TIMES
Thursdays 22 April - 27 May | 11.00am -12.30pm
DEEP DIVE DATES & TIMES (multiple options TBA)
Customer Interviews
Customer Value Propositions
Customer Journey Mapping
Innovation Tools
NOTE: YOU CAN ALSO ATTEND INDIVIDUAL MODULES. SEE OUR OTHER EVENTS